Jaynie Smith joins Jim Blasingame to report on research that shows most small businesses don’t know what customers expect from them.

Farai Chideya joins Jim Blasingame to reveal some of the changes in the 21st century workplace, why they’ve happened, the disruptions they’ve caused, and what has to be done to deal with these disruptions.

Diane DiResta joins Jim Blasingame to talk about how to use Periscope, the Twitter-owned video streaming service to contribute to prospects and customers before you sell them.

Gene Griessman joins Jim Blasingame to talk about how Uber has disrupted the taxi industry and recommend you prepare for such a disruption in your industry.

Gene Griessman joins Jim Blasingame to talk about why it’s okay to fall in love with what your business does, but you can’t fall in love with how you do it.

Gene Griessman joins Jim Blasingame to encourage you to continually improve your communication skills when nurturing customers.

Len Marrella joins Jim Blasingame to talk about the concepts of character and leadership as critical behaviors that need to be more in evidence in society and the marketplace.

Len Marrella joins Jim Blasingame to talk about the detrimental impact of declining morals in America, and how to turn this unfortunate trend around.

Bruce Piasecki joins Jim Blasingame to report on how corporations are focusing on social issues more, but will they really pay attention to humans, including employees, Main Street vendors and communities?

Bruce Piasecki joins Jim Blasingame to report on six areas of expertise that will define global corporations’ activity if capitalism is to become more relevant to all stakeholders, not just the short-term goals of investors.