Category: The Age of the Customer®
Bill Wooditch joins Jim Blasingame to talk about how the focus on numbers in sales activity is still relevance, but with a slight variation in the direction of focused and quality numbers.
Bishop Frank Caggiano joins Jim Blasingame to reveal what he’s doing to bring the way his diocese addresses the 21st century expectations of his parishioners.
Chip Bell joins Jim Blasingame to talk about how to get customers to come back after they do business with you the first time, and how to make them advocates.
Connie Certusi joins Jim Blasingame to reveal the presidential candidate currently favored, in order of preference, among small business of all party affiliation.
Jim Blasingame talks about what it looks like when your customers and other factors, rearrange your world and move your cheese.
Jim Blasingame talks about what happens to all kinds of people when someone moves their cheese.
Sarah Hiner joins Jim Blasingame to discuss how the publishing industry has changed since the Internet and how traditional print publishers will fair in the digital age.
Arky Ciancutti joins Jim Blasingame to talk about the fact that with all of the technology we have today, the need for trust is increased exponentially.
Rich Galen joins small business expert Jim Blasingame to discuss the spectacle that is the Republican Party tearing itself apart as a result of protecting their 20th century platform that is irrelevant to the 21st century electorate.
Dave Anderson joins Jim Blasingame to reveal what you can learn about taking customers to the next level of service by discovering what their expectations are.
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