Joanne Black joins Jim Blasingame to reveal the power of having a referral and why the opposite, a cold call, is worse than worthless, it’s damaging.

Jim Blasingame reveals how the expectations of customers have evolved to the point where the new prime expectation is no longer competitiveness, but relevance.

John Patterson joins Jim Blasingame to reveal how your customers are on a journey, from when they first learn about you, through shopping, buying and after they leave.

John Patterson joins Jim Blasingame to reveal that your customer’s expectations are changing with the speed of technology and how to stay connected at this pace.

Jim Blasingame to reveal why the forces in The Age of the Customer are impacting your business whether you accept that reality or not.

Wayne Allyn Root joins Jim Blasingame to tell the story of how he was impacted by his mother’s relentless spirit and why that trait is so compelling and attractive to others seeking a leader.

Rick Lepsinger joins Jim Blasingame to reveal that there are four foundational elements that produce trust in a relationship, including credibility, reliability, intimacy and self-orientation.

Rick Lepsinger joins Jim Blasingame to reveal how trust as a marketplace factor has not only endured the test of time, but is more important in the digital age than ever before.

Ilise Benun joins Jim Blasingame to reveal several lame excuses business owners use to avoid doing the marketing work they should do.

Ilise Benun joins Jim Blasingame to talk about how to turn your passive prospecting/marketing activity into more active practices that accomplish relevance with prospects.