As the business world evolves, ways of communicating with prospects and customers must evolve too. Incorporating mobile devices as a way to achieve objectives, opens your company up to a whole new ... » More

With all the technology now to make contact with our small business customers, it's sometimes hard to create and maintain close relationships. » More

You worked hard to attract customers to your small business during the holidays. Read these tips on how to maximize your investment to retain existing customers. » More

Looking for a way to add more positive feedback to your sales? Product reviews may be the way to go, according to Neal Creighton. » More

Are your customers asking you to drop you price as a soloist? Terri Lonier provides some alternative options. » More

Salespeople often get a bad rap. Brad Huisken brings a story to the table that shows you as a salesperson that helping your customers is worth it. » More

The only thing that is unique about the contact your small business has with a customer is the experience they have with you. Make sure your employees are trained to give that experience. » More

Do you mail catalogs out to prospects? Lois Geller offers some tips that will help you mail smarter and get more sales. » More

In the past, businesses controlled information about their products and services. In the future, the customer will have more control. Jim Blasingame explains how. » More

If you have an open account with your customers, it may cost you more than it's worth. Perhaps factoring is the solution. Tracy Eden offers some suggestions. » More