Steve Martin joins Jim Blasingame to reveal how expensive bad service can be for your business, and how to reverse this dysfunctional condition.

Steve Martin joins Jim Blasingame to reveal that the primary reason for such bad service at small businesses is a lack of commitment from the owner who fails to provide the necessary direction and training.

Steve Martin joins Jim Blasingame to talk about the epidemic of bad service at Main Street small businesses and why it’s happening.

Erik Knight joins Jim Blasingame to reveal some of the technological and practical ways to protect your online world from the bad guys who are increasingly going down the market to steal information.

Erik Knight joins Jim Blasingame to reveal how much more involvement is necessary today to keep your data and connections secure from the bad guys, and how to manage that increasingly difficult task.

Sandy Kemper joins Jim Blasingame to report on how his company has created a service where big customers and small vendors can do a better job of paying and getting paid when they do business.

Sandy Kemper joins Jim Blasingame to discuss what to do about the dirty little secret that big businesses say they love small businesses, except when they’re vendors and then take months to pay them.

John Scully joins Jim Blasingame to talk about the entrepreneurial opportunity currently available to focus on customer expectations and disrupt your industry.

Lior Arussy joins Jim Blasingame to reveal the connection between great customer service and attracting customers before you have the ability to serve them.

Lior Arussy joins Jim Blasingame to connect the dots between delivering the best customer service possible to those customers who are most likely to help you to be profitable and successful.