Category: Customer Care
Peter Meyer joins Jim Blasingame to reveal that the price we charge customers must be supported by value they believe they’re receiving.
John Patterson joins Jim Blasingame to make the connection between your two most important customer groups: employees and the ones who pay you money.
John Patterson joins Jim Blasingame to reveal the five things you can do to take your great service practices to the next level so you have customers you can’t run off.
Jim Blasingame to reveal the exact steps to take to ask for and get a referral to a prospective customer.
Don Cooper joins Jim Blasingame to reveal ways to use the emotional impact of customer decisions to the advantage of your small business
Don Cooper joins Jim Blasingame to say that he believes all purchases are decided by emotion and why this is good news for small businesses.
Chip Bell joins Jim Blasingame to reveal how training all employees about how to deliver innovative service is the key to customer retention.
Chip Bell joins Jim Blasingame to talk about what innovative service and how to deliver that like putting sprinkles on a cupcake.
Rob Grede joins Jim Blasingame to talk about the power of helping your customers help their customers as a way of moving their performance needle.
Rob Grede joins Jim Blasingame to discuss balancing several different ways to deliver for customers, including helping them move the performance needle and saving them time.
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