Bob Negen joins Jim Blasingame to reveal why engaging customers with the combination of soul and professionalism is the key to success in 21st century retail.

Bob Negen joins Jim Blasingame to reveal why you gotta have soul today to run a successful face-to-face retail operation, and he defines what that looks like.

Jim Alampi joins Jim Blasingame to reveal two of the jobs you can’t delegate as the CEO, including setting the direction of the company, and acquiring the right people.

Robert Bly joins Jim Blasingame to reveal the power of delivering compelling words in your copy that are the most relevant to the audience.

Bob Bly joins Jim Blasingame to discuss the power of words, and why they have to be presented in the proper and relevant voice to serve both the speaker and the audience.

Grant Leboff joins Jim Blasingame to discuss how to create an image of value with customers by adding value, and not giving away what you need to sell.

Grant Leboff joins Jim Blasingame to discuss the perception of your business to prospects and customers, especially if you have an initial approach to them of giving away what you offer for free.

Ellen Rohr joins Jim Blasingame to reveal the power of management by walking around as a way to start your team training strategy and practices.

Catherine Kaputa joins Jim Blasingame to reveal why even brands that have a lot of money and hype, like We Work and Juul, behind them can’t survive if they have a bad business model and/or a defective product.

Tony Uphoff joins Jim Blasingame to report on the recent Thomas Net Report that shows 62% of Americans still prefer products made in the USA, with over half thinking the quality is superior to imports.