Jack Uldrich joins Jim Blasingame to reveal why your company has to stay current with industry and marketplace trends, and that the best people to help you with this are your customers.

Peter Meyer joins Jim Blasingame to tell a story about using a kind of string theory to consider professional options for the rest of your life.

Peter Meyer joins Jim Blasingame to tell a story about a conflicted manager who was approaching a business challenge, and used a kind of string theory to make all decisions and focus on what was best for the customer.

Jim Blasingame reveals the steps of an economic cycle, and why it’s important to differentiate between a recovery mode and an economic expansion.

Pam Danziger joins Jim Blasingame to talk about several specific steps you should take to get your business to “pop” with customers over and over again.

Pam Danziger joins Jim Blasingame to reveal that only making customers happy with their experience with your business will they become loyal, not your products, prices or anything else.

Charles Collins joins Jim Blasingame to reveal how the company he runs has used outsourcing at multiple levels to get the most out of other firms so his company, Airway Labs, can focus on their core competencies.

Jim Blasingame reveals why in-person contact is an old school fundamental that is new school cool and should never be minimized.

Pamela Harper joins Jim Blasingame to reveal the power and non-negotiability of having conversations about expectations with stakeholders inside and outside your organization.

Pamela Harper joins Jim Blasingame to reveal that when you experience a game-changer the force behind it will be the expectations of your customers.