Janet Christy joins Jim Blasingame to reveal all the different ways we initially communicate words to prospects and customers and why what we say at that point are so critical.

Janet Christy joins Jim Blasingame to explain why words we use with customers should be very specific and accurate, and how saying things like “No problem” is a big problem, instead of "You're welcome" or "It’s my pleasure."

Don Cooper joins Jim Blasingame to reveal how long you should engage with a prospect before you cut them lose, including how to do it.

Don Cooper joins Jim Blasingame to reveal the signs to look for when a prospect is taking too long to buy and when it's time to just disengage.

Jim Blasingame reveals why saying "no problem" instead of "you're welcome" or "thank you" is the equivalent of a business death wish.

Jim Blasingame reveals why saying "Thank you" to prospects and customers as many different ways as humanly possible is increasingly one of the most powerful things you can do.

Brad Huisken joins Jim Blasingame to discuss how value is perceived.

Brad Huisken joins Jim Blasingame to explain that there are three kinds of customers: the gonna buy, the not gonna buy, and the edge.

Brad Huisken joins Jim Blasingame to explain that the goal of every sales presentation shouldn't be to make a sale, but to make a friend, which will ultimately lead to making sales.

Jim Ballard joins Jim Blasingame to explain that you should focus on making your job a happy one by being happy yourself.